Our client, a Major Paint & Chemical Specialist suffered two i-series disk failures in a day resulting in numerous damaged objects. The business systems were completely unuseable. Obviously a Priority 1 situation to which Total e Solutions responded immediately. The hardware support company replaced the disks.
We were aware that some damage, such as damage to the contents of a database file, might not be detected until the object is used.
Total e Solutions identifed all the damaged objects using a series of recommended techniques, and efficiently recovered the objects, thus allowing the business to resume as normal.
Excellent customer service and technical expertise turned around what was a potential business disaster.
If you are not sure of what to do or what or to put in place for situations such as this, then contact us on 01924 480798 in the first instance.