Total e Solutions appreciates that even the best BAU (business as usual) support teams in the world require some form of augmentation from time to time.
In addition we have identified gaps within incumbent support supplier’s abilities to support ‘around’ your ERP, or a customised version of it.
Our Enhanced support agreement(s) were born to fill those business critical gaps.
Our augmentation of your existing support staff could be as simplistic as an outsourced BAU support insurance policy, through to onsite presence or a permanent overflow helpdesk team.
Whatever your requirement, our flexibility and our core focus on unparalleled customer service excellence guarantees we will empower your support staff, whichever way you wish to configure your enhanced support agreement.
Take a look at what we can offer your business
Please contact us on 01924 480798
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